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Saturday 25 Mar 2017

 

 

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Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct.

We collect information about you for 3 reasons: firstly, to process your order, second to provide you with the best possible service, and third to protect you and us from fraud. For this reason we may ask you to provide additional information to enable us to accurately process your request.

We will not e-mail you in the future unless you have given us your consent.

We will not pass your e-mail address to other trusted traders unless you agree. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address

We do not collect credit/debit card details. This information is processed by Netbanx, a Barclays Merchant Services approved processor, and we do not have access to your credit/debit card details at any time.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at email: Please use our contact form. See our Customer Service page for further details.

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